Privacy Policy

Last updated: December 2024

1. Overview

At Pagerly, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and how we protect it. We are committed to being transparent about our data practices.

2. Data We Collect

Account Information

  • Email address: Used for account identification and communication
  • Name: From your Google account, used for personalization
  • Profile picture: From your Google account, displayed in the app
  • Phone number: Required to deliver phone call notifications (stored encrypted)

Email Metadata (Limited Access)

Important: We do NOT read your email content.

We only access email metadata necessary for matching your notification rules:

  • Sender email address - To match emails from specific senders
  • Email subject line - To match keywords in subjects
  • Timestamp - To process emails in order

We never access, read, store, or process the body/content of your emails.

Notification Rules

The rules you create (sender filters, subject keywords) are stored to match incoming emails.

Alert History

We store a log of alerts triggered, including the email subject, sender, timestamp, and whether the call was answered. This is used to display your alert history in the dashboard.

Usage & Analytics

We collect anonymized usage data (pages visited, features used) to improve the Service. We use Google Analytics for this purpose.

3. How We Use Your Data

  • To provide the Service: Monitoring emails and placing notification calls
  • To communicate with you: Service updates, support, and account notifications
  • To improve the Service: Analyzing usage patterns to enhance features
  • To process payments: Subscription management through Stripe
  • To comply with legal obligations: When required by law

4. Data Sharing

We do not sell your personal data. We share data only with:

  • Twilio: Our phone call provider, receives your phone number to place calls
  • Stripe: Our payment processor, handles subscription billing
  • Google: Authentication provider (OAuth) and email access (Gmail API)
  • Hosting providers: To operate and maintain the Service infrastructure
  • Legal authorities: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of sensitive data (including phone numbers) at rest and in transit
  • Secure HTTPS connections for all data transmission
  • Regular security reviews and updates
  • Limited access to production systems

6. Data Retention

  • Account data: Retained while your account is active and for a reasonable period after deletion for legal compliance
  • Alert history: Retained for 90 days, then automatically deleted
  • Email metadata: Not stored long-term; only processed in real-time for matching

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your account and data
  • Revoke access: Disconnect your Gmail account at any time
  • Export: Request an export of your data

To exercise these rights, contact us at adevpablor@gmail.com.

8. Google API Disclosure

Pagerly's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only request the minimum permissions necessary to provide the Service.

9. Cookies

We use essential cookies for authentication and session management. We also use Google Analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect Service functionality.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at adevpablor@gmail.com.

See also our Terms of Service.